So a guy came up to me at the Wizard Philly con with “Fallen Angel #22” and he told me he hadn’t gotten any issues since. When I asked why, he said the store manager said they’d stopped carrying it because he was the only customer buying it.
I told him that if the store couldn’t be bothered to accommodate a customer, he could order it directly from IDW.
PAD
• 
Ben, I wouldn’t have heard of the store you’re railing against if you hadn’t mentioned them, but the article demonstrates at least as much thought as they need to understand the advantage in simply taking the profits from a reliable pull-service, and simply mean it when they say they do. What do you need to see to believe Super-Fly has a history of providing a pull-service? Do witnesses need to be sworn-in under threat of perjury?
Even as a consumer I know that shelf-space is at a premium and that pull-list-space is negligible. There is an urgency for any store to manage its prominent shelf-space, and recognizing this is not a sign of idiocy. Static inventory is death to a business. If you can create an area of your store no one ever buys from from your inventory, you’re paying rent to store landfill. And doing that is better than keeping crap like that distributed among items in your store that can move. If Steven can convince other retailers to choke-off low-selling titles only designed for the big-two to fight over comic-shelf-space — so they can save the time to think through not buying it every month — more power to him.
It’s Rick’s example of the store putting his pull-list-item on-shelf that seems to qualify as stupidity, because shelf-space occupied by something they have no confidence will sell is a lost opportunity to sell something at all. A store that realizes it bought something it can’t sell is better off tossing it rather than deny shelf-space to something with a chance of selling.
Steven’s article is completely compatible with these best practices. You say it’s idiocy to refuse to provide a pull service, but they never said they refuse to provide a pull-service. What is the hardship in believing their account they engage in what you portray as common sense?
My (semi) local shop – Galactic Quest in Buford GA (about twenty-five miles away) not only gets me what i ask for, even if i’m the only one asking for it, but have cheerfully (well, outwardly, anyway) put up with me over the last few months, when we’ve been carless and i’ve only gotten in at odd intervals and couldn’t afford to buy everything in my box at any given moment.
Hey; it’s almost 6 in the morning. Couple of minutes ago I just woke up from a dream about Photon and being a blond Bodhi Li. You ever talk to Joss Whedon about doing a Photon movie or something? Just asking.
(sorry, spuriously off-topic.)
Perhaps I was politically incorrect in posting the whole email, but then: #1 I wanted to make sure Thacher or Tony didn’t come back and say I was picking and choosing pieces of their emails to post and #2 there’s no such thing as bad publicity? OK, ok, that last one’s reaching but I was honestly outraged at this article and then the follow up by the two owners.
Just to defend myself on one point, however…censorship was NOT my point. My point was that an outsider could look at the practices and conceivably SEE that Thacher or Tony or whoever was censoring what they wanted their customers to buy IF it is INDEED their practice to not order ANY books below a certain threshold. Which, I believe, is what the article was stipulating.
It’s not that you were “politically incorrect”, Ben — it’s that you were violating one of the standards of polite online discourse. Posting your own e-mail to someone is fair game, IMO; posting someone else’s is not, especially if it contains personal information, which this one did.
Feel free to ignore the above, as it’s just one man’s opinion — but reading your posts gives me the distinct impression that I’ve been reading and writing online since before you were reading and writing, PERIOD, so you might want to consider the possibility that I know whereof I speak.
TWL
About as much as they are censoring the latest issue of, say, Fables from that 31st potential buyer by buying only 30 copies. “Two men say they’re Jesus/ One of them must be wrong.”
Ben, traditional chain bookstores make the bulk of their profits from what they display in their windows. They keep slower-moving inventory because the slack to browse them draws shoppers in where a bookstore engineered to look like it belongs in an airport would not. So what you are advocating is a valid business path. If Super-Fly doesn’t have the sense to occupy this position, why encourage them?
In spite of the acrimony you’ve nurtured, you could still probably approach Thacher with a win-win deal to send customers to his shop when you sell out if he sends customers to yours in the same case. You’ll lock out all other third parties, you can take the place in your community as the more comprehensive vendor, and Super-Fly will only help you establish your market position while they conduct a business as they please completely counter to this. As the more comprehensive vendor, people my find themselves spending more time in your shop, in which case you can nurture a larger pull service.
Ben,
You weren’t being “politically incorrect.” You took a private conversation that *you* said was “pointless” and wanted to stop, and then posted it in a public forum in an attempt to make us look bad and damage the reputation of my shop. This isn’t just some internet pìššìņg contest to me, this is my life and livelihood your going around attempting to smear. Tony and I have worked dámņ hard to open a shop, and we didn’t do it so that people like you could make assumptions, send rude emails and then attempt to damage our reputation in any way you can.
Calling yourself an “outside” opinion is right. You have never been to my shop, have never talked to my customers and don’t have any kind of real grasp on what we’re about. You took an assumption from a column that one of our associates wrote and created this elaborate fantasy where we’re suddenly the Worst Shop in the World.
We strive in our shop to have a wide and diverse selection of all titles, not just rank and file Marvel/DC superhero comics. We push titles like Locke & Key, Mouse Guard, Northlanders, books by Jason, Criminal and many other non-superhero titles. What’s lost in this, and maybe it didn’t come through in Steve’s original column (but was in the conversation he and I had that became the column) is that the books he’s talking about are more or less mainstream, Marvel/DC super-hero titles that at one point ran unchecked and were published recklessly and contributed to a market crash that put a lot of retailers out of business. I’d like to not see that happen to mine.
We were willing to debate those points with you, but instead continued to be rude and dismissive. When we first said that you should’ve brought this to a greater audience, we meant initially and not after the fact by posting what was intended to be a private conversation. I discovered these postings by chance when I came back to this thread after wanting to see what others may have said in reference to Steve’s column, an not because you told us that you posted these here. You were obviously more than willing to try to malign us behind our back.
You and others may think I’m taking too much from this, but as I said earlier this is my life and livelihood, and I will defend it from false information spread by a stranger. I’d like to apologize to Peter and those on the board that this personal discussion has become public, and that I’ve felt the need to defend myself and our reputation so vigorously.
Out of idle curiosity, anyone ever provide any confirmation about how many of the comics on this fan’s pull list he ever got around to buying? The biggest impediment to my bookstore getting set up with pull files to bring in more than the standard newsstand assortment is making sure people pick up their titles. I don’t stock back issues, and the standard bookstore procedure of putting non-returnable items into markdown after 90 or 180 days just encourages folks to order crap and wait six months until it’s 50% off.
While it’s fun to verbally smack around retailers for being stingy with how much inventory they’re willing to bring in, let’s remember that behind every retailer, there’s an unsold bust of Lady Death that someone stuck on their pull list and never bothered to pick up.
And when I say “behind every retailer”, I mean right there to his left on the third shelf down.
I was pointing out that this is a stupid f’in policy if it is indeed a policy you or ANY SHOP either have in place or are considering instituting. I still stand by that point, regardless of my inability to overcome my outrage and “play nice.”
This comes down to this: “I buy what will sell” or “I buy what I think is good and then use my sales ability to get that product into the hands of my customers that perhaps wouldn’t have considered this product otherwise.” One attitude is doing it to make money, the other because he or she loves comic books.
Gordy Toler:There’s only one comic book store left in Minnesota worth going to anymore, and who knows how long it’ll will still be around.
As an ex-Minnesotan, I’ve gotta ask: which one is that? And do you really mean that there’s only one good comic store in all Minnesota, or do you just mean in the Twin Cities area?
Ben, Thacher listed titles that disqualify the notion his store refuses to buy quality. If your store carries the titles Thacher mentioned in his last post, what I said in my last post still stands, and you don’t have to devote any more good time into such a dead-end.
If your store doesn’t carry the titles Thacher listed, then it’s simply his line of >15k-circulation titles vs your line of >15k-circulation titles. He can position his store as for auteurs, and you can position your store for superheroes — because that’s what you’d be doing. You can either accept this, or you can turn yourself inside-out to wind up in the same place (if you can avoid self-destruction getting there).
I was pointing out that this is a stupid f’in policy if it is indeed a policy you or ANY SHOP either have in place or are considering instituting.
No, you weren’t. You were claiming that this particular shop in this particular place had that policy, apparently with no evidence other than a single poorly-phrased blog post and despite explicit denials from the store’s owners.
If your point is more general, and you’re simply arguing that shops should not have a policy such as the one you (falsely) attributed to the shop in question, then kindly MAKE THAT POINT and stop hiding behind some misplaced sense of justified outrage. If you make that point and that point alone, odds are you’ll get most people here agreeing with you. If you continue to dig in and insist you haven’t done anything wrong other than “not play nice”, I doubt you’ll achieve the same result.
TWL
OK, let’s try a different tact, then.
Had Thacher or Tony emailed me and saID: 00″Hey, Ben, you know what? I think perhaps you might have read too much into our employee’s article. Yeah, we’ll talk to him and perhaps the next post will clarify what exactly he meant, but we are sure he DIDN’T mean to say we don’t or won’t order issues for pull customers on books that sell below a certain level. That would be really stupid of us!” Take the high road.
Yeah, perhaps my outrage was misplaced, no problem, I have a temper, I know it.
But. they. didn’t. They came back and attacked ME. Saying things such as “maybe you need your hand held” and calling me stupid. Which says to me that my concerns about poor customer service at this specific store was spot on. Hëll, if the owners can’t address a potential customer’s concerns, that will surely trickle down to their employees.
And yes, that made me ever angrier to the point where I took it public.
That’s a valid point, Ben. Doesn’t mean I agree with everything you did (and your e-mail was plainly on the offensive even before their response), but I’ll certainly grant that they could have handled their original response better.
TWL
For subscriptions, I’m rather fond of scifigenre.com.
I’d like to apologize to Peter and those on the board that this personal discussion has become public, and that I’ve felt the need to defend myself and our reputation so vigorously.
Well, this certainly turned into a trainwreck far more quickly than even I would have expected.
Personally, I don’t think anyone covered themselves with glory over this one. The original column could have been more clearly worded, the original e-mail to you about it could have been less combative, the response could have been less belligerent, and none of it should have been posted here because it was private e-mails.
And…Photon? Where the hëll did THAT come from?
PAD
Ben,
You are correct. We perhaps should have been the bigger men. It is difficult (as I’m sure you know by now) to respond maturely to directly inflammatory comments by faceless individuals. Our response matched yours in tone, and we should have known better than to act as immaturely as you had.
I don’t however understand your acceptance of your own temper but you condemnation of our own. Can you not understand how your original message may have come off as incredibly insulting? You had the option not to write that way, and this whole problem would have been averted. You don’t have the right to insult people and their livelihood and then call fowl when they respond.
As far as your continuing argument goes, you seem to be grasping at straws here. You seem to claim to be both a representative retailer and a potential customer. Those are contradictory positions. Further, as far as I’m concerned you were never a potential customer, as your very first communication with us indicated that you had no interest in discovering what our shop is about for yourself; only in condemning it.
I feel like its already been said in different words, but for what its worth, I’ll give you the bandage you demand: “Hey, Ben, you know what? I think perhaps you might have read too much into our employee’s article. Yeah, we’ll talk to him and perhaps the next post will clarify what exactly he meant, but we are sure he DIDN’T mean to say we don’t or won’t order issues for pull customers on books that sell below a certain level. That would be really stupid of us!” (Not to confuse the issue, but we prefer the term associate for Steve’s position; he is not directly an employee. He is somebody whom we have both previously worked with at a different comic store and with whom we have a continuing relationship of professional respect.)
I am very sorry that you misconstrued our associate’s intent. I am very sorry we responded on your level. I am very sorry that everyone here had to get involved in this mess.
I will not apologize for our store’s practices. We pride ourselves on our store’s diversity. We constantly take chances on titles which have a low likelihood of selling. We have a keen eye to the backmatter of Previews. However, we simply do not have the space to dedicate to ordering every single item Previews offers. Very few stores do. That you would claim censorship in regards to this very space and finance-related issue is indicative of how little you actually understand the point Steve was trying to make in the first place.
Further, we’ve repeatedly reiterated that we will order any book which we have sold out on or have not carried shelf-copies of for anyone who is interested. FURTHER, we even go so far as to actively seek out merchandise which Diamond no longer stocks through third-party distributors, so as to make sure our customers leave happy. We regularly take people’s lists of back issues and see what we can and cannot get for them. You cry of poor customer service is completely unfounded.
This whole thing started as a private conversation which should have been made public on the original message board where the content originally appeared (which by the way has still not happened – and should not at this point); it became a public conversation which should have remained private.
Ben, you clearly have not gotten the support from this board that you hoped you would receive. Please, for everybody’s sake be the adult you so vociferously demand we be and just let it die.
Anthony Barry, Owner
Super-Fly Comics & Games
134 Dayton St, Yellow Springs, Oh, 45387
http://www.myspace.com/superflycomics
937-767-1445
P.S. – If any of you reading this board find that your local comic shop refuses to order a specific title for you, we’d be glad to ship it to you. Just find us on our myspace page. Thanks for the advertising, Ben.
P.P.S. – Peter DavID: 00this is my first time posting on your board. I’m a big fan of you work. Keep it up.
I just wanted to say my peace right quick. I was a retailer for 8 years. Yes, there are idiot dealers who institute policies like the one mentioned in the main article. There are lots of reasons for this: too much work tracking all those single orders because they’re disorganized; too small of a profit from a publisher like IDW, where retail discounts are typically 10% or more below Premier publishers… but the #1 reason is that the specific customer is trouble, and they’re harrassing him to get rid of him. The kind of guy who’ll take his last copy of “Fallen Angel” to a con to bìŧçh to the author about his distribution issue is too often the same guy who only buys that one book, wants a ridiculous discount, and probably lets copies pile up for months before buying. A “no single copy” policy smells like code for “GTFOL” to me.
I do apologize for posting SuperFly’s emails. That was a line that I should not have crossed.
And while it wasn’t my main reason for posting the emails, I can not honestly say that in the back of my mind there wasn’t a small, tiny voice saying “Ha, HA! That’ll teach ’em to disrespect me!” I was angry. That is my only excuse and as an adult it is truly a pathetic one.
So, Tony and Thacher, I am sorry. I wish you both luck in the future of your shop.
“I *was* a retailer for 8 years.” (emphasis mine)
Far be it for me to end one flame war and start another…
You know what… nevermind. People here are smart enough to form their own opinion and don’t need mine on this particular topic.
P.S. See, Tony? This old dog CAN be taught new tricks! 🙂
Kozemp saID: 00″This is wrong in about 14 different ways; first and foremost being that except for its biggest customers,…UPS…calculates shipping…(by)…total weight of shipment and total distance from origin to destination.”
So, what are the other 13 ways? Or did you exagerate in the heat of passion?
Completely off topic, but he’s active in this thread..
Tim Lynch, could you email me off board, please.
Oh, and on topic, If you have an account with the store, the store will order your book. I’m the only customer who’s signed up for WildGuard, so the store gets like 3 copies, 1 for me and 2 for the rack in case folks might be interested.
So, what are the other 13 ways? Or did you exagerate in the heat of passion?
Admittedly that was a bit of poetic license.
The important fact does remain, however, that shipping costs are FAR higher than they were even 2-3 years ago, and on a timescale of 5+ years that people are mentioning aren’t really even comparable anymore.
Given a climate like that, all other things aside, I can’t fault a retailer for paying for and paying to ship books that aren’t going to sell.
In re: the other thing, the idiotic comment about two kinds of shops, “one who wants to make money and one who loves comic books,” here’s a hint: if you aren’t in business to make money, you probably shouldn’t be in business.
You can love comic books all you like from the comfort of your living room, but ignoring basic business sense because it conflicts with your love of comic books is nothing more than wasting the money of the people/banks/etc who put up the investment behind your business.
SELLING COMIC BOOKS IS A BUSINESS. If you treat it as anything less than that you are nothing but a dilettante, or worse.
“I can’t fault a retailer for paying for and paying to ship books that aren’t going to sell”
Er, that should read “NOT paying for and paying to ship…”
Dunno what happened there…
Kozemp: that’s not what I said, now was it? I was refering to individuals not shops.
Scavenger,
E-mail sent, hopefully to the right place. If you don’t get it, try me: tlynch (at) alumni.caltech.edu.
TWL
That’s true, I did write the word “shops” when I meant to say “shop owners.”
My malapropism does not change the fact that your ideas about retailing are, at best, asinine.
Maybe there was more to the story, because it seems just plain dumb for a store to not order a comic that, so far as I know, does not come with minimum copy requirements, that they know they’re going to sell. Perhaps the customer in question is not part of a pull service, and only buys irregularly? In that’s the case, I can see dropping the title.
As for stores becoming more choosey in what they order, what exactly is the issue with that? If a customer wants a book their store isn’t carrying, ask for it, and chances are you’ll get it. But where is it stated that Yon Comic Should verily should order a copy(ies) of each and every book published? It’s not, and in a tight market, the monthly order needs to be scrutinized and cut as trim as possible.
A long time ago, at least 15 years ago, maybe longer, I asked the LCS shop owner if he could order 1 copy of a comic book. He said no, because at that time the distributor required that you order 3 copies minimum. That is no longer true.
Chuck Rozanski had an article about this topic in Comics Buyers Guide. Some people order books on their pull lists and then don;t pick them up. Then the store is stuck wit a cimic it can’t sell. It’s hard to judge what really happened without the retailers input. Had he been burned by this customer before? As someone said, owning a shop is a business and in order to keep it going you must make money. Customer service is a huge part of any business that wants me as a customer, but there is such a thing as being a good customer, too.
Sorry for the errors. I guess I should always preview first…
One other thing I might mention: The Victorian had a cover price of $2.95. I had to get issues 9-23 from the publisher because my store stopped ordering it, even though I had it on my pull list (and it was just through happenstance that I learned the series hadn’t been canceled). That’s $44.25 (minus the store’s 20 percent discount for new comics) that store would have gotten from me for those 15 issues. Instead, that money, plus the cost of shipping, went straight to the publisher.
And all because the store stopped ordering a book I was willing to pay for.
And they stopped ordering it because they’d put the issues on the shelf instead of with my pulls, and they got buried.
No, I’ve no idea with what issue they stopped ordering the series, but again, they lost money that otherwise would have gone into their cash register as a result of that decision.
On another matter, I’ve always picked up the books on my pull list; and if I decide I don’t want a title any more, I tell the store to remove it from my list.
Rick
The Philly/South Jersey/DE has always been a haven for good stores. Showcase, Fat Jack’s, Frankenstein, Captain Blue Hen (and more).
If that person was a local, he should have no problems finding a store with good customer service.
Chuck Rozanski had an article about this topic in Comics Buyers Guide. Some people order books on their pull lists and then don;t pick them up. Then the store is stuck wit a cimic it can’t sell.
This is very understandable. However…
One of Chuck’s Mile High Comics stores is only a couple of miles from me. I used to shop there. I tried to get a pull list going, but they wouldn’t let me unless I had at least 5 titles at any one time. Chuck’s store lost me as a customer at that point.
Tuesday of last week, I was visiting with the comics manager of the LCS. A guy came in to get his subscription comics. The comics manager had to spend 5 minutes trying to track down the issues the guy wanted.
Why? Be cause the comics manager had just the previous week put all those issues into the back stock. The customer hadn’t been in in almost 8 months.
Just a few points:
1.) At first glance, my reaction was that the store should have ordered the “Fallen Angel” copy. I mean, why pass up a sale, right? But many of the other arguments here have merit.
2.) Craig,
Why would 5 titles be such a burden? I used to love ordering comics through Mile High Comics’ N.I.C.E. service. They used to have huge discounts for people who ordered a lot of books like me. But even for an order as small as 5 books, their discount was 20%. So that would be about $15 of books (less if it was along time ago) before any discounts kicked in. If you were a regular customer, why would you simply stop going because they would ask you to order 5 books a MONTH? You are asking for a commitment from them to hold your books. They are simply asking for a commitment from you in return. Why is that too much to ask? especially since, unless you are running a tab with your credit card, they could still get burned.
Something as simple as a 5-title minimum
A.) Makes it more worth their time to organize and store
B.) Makes it more likely you will come in the store if you are interested in at least 5 titles instead of just one
C.) makes it more likely they will have at least one book they can resell pretty quickly if you burn them.
In short, I feel it is a commitment issue. They likely feel someone who can’t commit to five comics a month is more likely than those who do to fulfill a nonbinding agreement to pick them up
Just a few points:
1.) At first glance, my reaction was that the store should have ordered the “Fallen Angel” copy. I mean, why pass up a sale, right? But many of the other arguments here have merit.
2.) Craig,
Why would 5 titles be such a burden? I used to love ordering comics through Mile High Comics’ N.I.C.E. service. They used to have huge discounts for people who ordered a lot of books like me. But even for an order as small as 5 books, their discount was 20%. So that would be about $15 of books (less if it was along time ago) before any discounts kicked in. If you were a regular customer, why would you simply stop going because they would ask you to order 5 books a MONTH? You are asking for a commitment from them to hold your books. They are simply asking for a commitment from you in return. Why is that too much to ask? especially since, unless you are running a tab with your credit card, they could still get burned.
Something as simple as a 5-title minimum
A.) Makes it more worth their time to organize and store
B.) Makes it more likely you will come in the store if you are interested in at least 5 titles instead of just one
C.) makes it more likely they will have at least one book they can resell pretty quickly if you burn them.
In short, I feel it is a commitment issue. They likely feel someone who can’t commit to five comics a month is more likely than those who do to fulfill a nonbinding agreement to pick them up
Just a few points:
1.) At first glance, my reaction was that the store should have ordered the “Fallen Angel” copy. I mean, why pass up a sale, right? But many of the other arguments here have merit.
2.) Craig,
Why would 5 titles be such a burden? I used to love ordering comics through Mile High Comics’ N.I.C.E. service. They used to have huge discounts for people who ordered a lot of books like me. But even for an order as small as 5 books, their discount was 20%. So that would be about $15 of books (less if it was along time ago) before any discounts kicked in. If you were a regular customer, why would you simply stop going because they would ask you to order 5 books a MONTH? You are asking for a commitment from them to hold your books. They are simply asking for a commitment from you in return. Why is that too much to ask? especially since, unless you are running a tab with your credit card, they could still get burned.
Something as simple as a 5-title minimum
A.) Makes it more worth their time to organize and store
B.) Makes it more likely you will come in the store if you are interested in at least 5 titles instead of just one
C.) makes it more likely they will have at least one book they can resell pretty quickly if you burn them.
In short, I feel it is a commitment issue. They likely feel someone who can’t commit to five comics a month is more likely than those who do to fulfill a nonbinding agreement to pick them up
I feel like a Outcast when going to the local comic shop 🙂 I gave it up tried Westfield gave up Westfield up a few month back from the lack of quality comics.
I did pick up Scream though it was good and so was God slayer which is canceled.
Why would 5 titles be such a burden?
Who are you to tell me how many titles is or isn’t a burden?
By all means, start sending me checks if you want to cover 5 titles a month.
If I’m not interested in 5 titles in a given month, why should I be forced to buy that many?
I’ve been in and out of comics over the last several years. Sometimes I buy more, sometimes I buy less. Sometimes I’m buying nothing but monthlies, sometimes it’s nothing but mini-series.
Regardless, I’m not going to let anybody dictate how many comics I should buy. And to be blunt, it’s not any of your @#$% business whether it’s a burden or not. It’s MY money, it’s MY decision.
They likely feel someone who can’t commit to five comics a month is more likely than those who do to fulfill a nonbinding agreement to pick them up
Well, if that’s the way they feel, then they don’t get my business. I used to make weekly trips to the MHC store near me, I’ve bought from their online store, I’m still on their mailing list. But apparently all that is not good enough. Oh well.
I go through mailordercomics.com, where I can order what I want, how much I want, and nobody sits there and tells me I must be worth X amount of dollars or X titles to them to want my business.
“The customer hadn’t been in in almost 8 months.”
While it hasn’t been 8 months, I don’t get my books every month.
My LCS has my phone #, though, and can call if my slot in the bin is getting too stuffed and he wants me to pick some stuff up. Gas is over $4 a gallon, food prices are up, and until I get some $ squared away, I choose to feed and cloth my kids over feeding my comic habit.
Now, were I to go in and find my box empty, no big, it’s been a while. But if it took the LCS guy 5 minutes to track down my stuff, that’d get me back some of the 30 minutes I’ve probably spent waiting for him to finish a business phone call that he took while I was waiting in line to check out.
bobb alfred saID: 00″But if it took the LCS guy 5 minutes to track down my stuff, that’d get me back some of the 30 minutes I’ve probably spent waiting for him to finish a business phone call that he took while I was waiting in line to check out.”
That would be very much like the owner of my LCS. He’s content to roll dice for another 2 or 3 minutes and let the customer wait. Fortunately, the comics manager is more on the ball than the owner.
Craig,
Why so angry? It was a simple question. If you’re posting on a blog you should expect people to comment on what you say. You seem like you like comics and Mile High always has had good service when I dealt with them. Hence the question. You had no problem making a statement to make a point and I responded by asking you why that is. Really, the @#$% stuff is a bit immature and childish don’t you think?
It’s been my experience that when someone reacts out of all proportion to a statement or question, they’re not really reacting to what’s been said, but instead something else that was triggered by it. I don’t know what it was that set you off in this instance, Craig…all the more striking since you’re definitely not one of the foaming-at-the-mouth types around here…but it really doesn’t seem to have much to do with Jerome’s comment which appeared–to an outside observer–to be rather innocuous.
PAD
Am I “one of the foaming-at-the-mouth types”?
Just wondering!
🙂
Jerome seems to have taken a substantial amount of correction in the political discussions, so when he turns around and gives a plausible and sensible motive for MHC to place conditions on their pull-service, it puts Craig in the vulnerable position of receiving wisdom from a guy his friends don’t think much of.
It’s like when a pack of the regulars here justify ridiculing me — with nothing except their need to ridicule me — they give Craig the false impression he’s free to do the same. Then when I responded to Craig’s ridicule with the sense I respond to all ridicule, it frustrated him.
“The customer hadn’t been in in almost 8 months.”
Heh, I wonder what his excuse was…
I know I can be slow picking my orders up, but I’ve never been that bad. Though that does remind me that I should get over to Fourth World soon…
I can understand a five subscription minimum request given the space restrictions most stores have – not to mention the potential headache of maintaining an extra number of folders that have just one comic each in them.